Room Monitor Support

How can we help?

Questions, feature suggestions, and problem reports are welcome.

User Guide

For a full walkthrough of camera setup, motion settings, recording, schedules, and troubleshooting, read the Room Monitor User Guide. The same guide is available offline in the desktop app under Help → Room Monitor Help.

Contact

Email Carl Salvaggio at room_monitor_support@icloud.com.

When reporting a problem, please include your macOS version, Room Monitor version, camera model if relevant, and a brief description of what happened.


FAQ

Where are my recordings stored?

Room Monitor saves motion events in the destination folder you select in Settings. Each event is stored in its own event folder.

Are recordings uploaded anywhere?

No. Room Monitor does not upload recordings to the developer or to a Room Monitor cloud service.

Why does Room Monitor ask for camera access?

Camera access is required for the live preview, motion detection, and event capture.

Why does Room Monitor ask for microphone access?

Microphone access is used only when you enable Use microphone for event video recording.

Can I monitor only part of the image?

Yes. Enable Use selected region and drag across the live preview to define the area used for motion detection.

Does Room Monitor need to run continuously?

Room Monitor can be started manually or configured to monitor on a schedule. It can also prevent idle sleep while monitoring.